Do you have any questions about this campaign?
How can I enter?
You can enter the competition for a chance to win a lingerie voucher by purchasing a PrimaDonna bra or briefs.
- Remove the tag from the garment
- Open to view your unique code
- Go to www.primadonna.com/win
- Enter the unique code, the competition question, the tiebreaker and your details
- Every month the lucky winners are notified by email
Where can I find my unique code?
The code is printed inside the tag attached to the participating products.
Why doesn't my unique code work?
You have to enter the unique code that comes with participating products.
If your code comes from a participating product but is not accepted: Check that you have entered the code correctly. The code comprises 10 digits and is case sensitive. Ensure that the code has not already been used. Each code can only be entered a single time.
Do I need an email address to enter?
Yes. You cannot participate in this online competition without an email address. We have to be able to send you an email if you win a prize, so you need to supply a valid email address. If we are unable to contact a winner or a winner does not claim her prize within 180 days, the entrant will not receive a prize.
Should I be concerned about receiving undesirable emails if I enter this competition?
You will not receive any marketing messages from us if you state when entering the competition that you do not wish to receive them. In that case, we will only use your email address to contact you about matters directly relating to the competition, such as notifying you that you have won a prize.
Can I win more than once?
Yes. Every time you enter a unique code you have the chance to win a pair of briefs or a lingerie set. So the more codes you have, the more chance you have of winning.
Will my personal details be protected?
Yes. Your details will be stored in a secure database in accordance with prevailing data protection rules. They will only be used to contact you about matters directly relating to the competition and any other purposes you have agreed to.
How long do I have to claim my prize?
Winners must claim their prize within 180 days or they will not receive the prize.
How will I know whether I have won?
Winners will be notified that they have won a prize by email. If you have not won a prize you will not receive an email.
What should I do if I have won a set ?
If you receive an email notifying you that you are a winner, you have to select the shop where you wish to collect your prize.
Once you have done so you will receive another email containing your voucher. The shop you select will also be notified that they should expect you. Your lingerie voucher is valid for three months in the shop you select. It cannot be redeemed anywhere else.