Frequently asked questions
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We value all customer feedback and love hearing from our customers. Your opinion matters to us and if you would like to offer your comments or suggestions for improvement, we would be only too happy to listen to them.
Please take a look at our frequently asked questions (FAQ) section first for questions or problems regarding our website, your shipment, your return or refund.
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Please fill in the form below to contact our customer service team. Please allow two business days for our customer service team to respond to you.
Our customer service is closed during weekends and on the following days: Wednesday January 1st, Monday January 20th, Monday February 17th, Monday May 26th, Thursday June 19th, Friday July 4th, Monday September 1st, Thursday November 27th, Friday November 28th and Wednesday December 24th.