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Frequently asked questions

Here you will find the answers to all of your questions!

Didn't find an answer?

We love to help you!

We value all customer feedback and love hearing from our customers. Your opinion matters to us and if you would like to offer your comments or suggestions for improvement, we would be only too happy to listen to them.

Please take a look at our frequently asked questions (FAQ) section first for questions or problems regarding our website, your shipment, your return or refund.

Haven’t found an answer? We are happy to help!

Please fill in the form below to contact our customer service team. Please allow two business days for our customer service team to respond to you.

Our customer service is closed over the weekend and on the following days: Monday January 1st 2024, Monday January 15th 2024, Monday February 19th 2024, Monday May 27th 2024, Wednesday June 19th 2024, Thursday July 4th 2024, Monday September 2nd 2024, Thursday November 28th 2024, Friday November 29th 2024, Tuesday December 24th 2024 and Wednesday December 25th 2024.

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